FAQ’s
How Can help you?
The delivery time depends on whether the shipment is international or a US-to-US order. For US-to-US shipments, delivery usually takes between 3 and 6 business days. For international shipments, delivery generally takes between 10 and 16 business days. Please note that order preparation can take between 1 and 3 business days.
Simply navigate through our website to find the product you need, select the quantity, and proceed to checkout.
You can pay for your order using cryptocurrencies, PayPal, or a credit card. Payment instructions for each method will be displayed during checkout. If you choose PayPal, we will provide the PayPal account details you need to transfer the payment after placing your order.
We’re sorry to hear this. Please contact us through the contact form, providing your order number and a description of the issue. Our team will get in touch with you as soon as possible to arrange a reshipment.
We’re sorry for the inconvenience. Please contact us through the contact form, including your order number and a description of the issue. Our customer support team will reach out to you promptly to resolve the situation.
We apologize for this issue. Please get in touch with us via the contact form, mentioning your order number and the missing items. Our team will contact you as soon as possible to ensure the missing items are shipped to you.
You can cancel your order by contacting us through the contact form or by email. Orders can be canceled during the preparation period, up to 24 hours before shipment. After this time, the order will be shipped, and it cannot be canceled.
Sorry, once your order is confirmed, it cannot be modified. Please place a fresh order with any modifications.
We ensure that the medicines we provide have a minimum shelf life of 3 months from the date of delivery.
Still Have a Question?
If you cannot find answer to your question in our FAQ, you can always contact us. We will answer to you shortly!